🚚 SHIPPING POLICY​

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 At this time, Scently Made ships within the United States only.
We do not offer international shipping at this time.

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Orders are processed within [5 business days] and shipped via selected carriers.
Shipping times are estimates and not guaranteed.

 

Scently Made is not responsible for:

• Carrier delays

• Incorrect or incomplete addresses provided by the customer

• Packages marked as delivered by the carrier

 

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🔄 RETURNS & REFUNDS POLICY​

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Due to the personal and hygienic nature of our handcrafted fragrance and body products,

all sales are final.

• We do not offer:

• Refunds

• Exchanges

• Store credit

 

This policy applies to:

• Fragrance sprays

• Oils

• Lotions

• Duo and Trio Sets

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📦 DAMAGED OR INCORRECT ORDERS 

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If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:

• Your order number

• Clear photos of the issue

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We will review the claim and resolve it accordingly.

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