Shipping & Returns
🚚 SHIPPING POLICY
At this time, Scently Made ships within the United States only.
We do not offer international shipping at this time.
Orders are processed within [5 business days] and shipped via selected carriers.
Shipping times are estimates and not guaranteed.
Scently Made is not responsible for:
-
Carrier delays
-
Incorrect or incomplete addresses provided by the customer
-
Packages marked as delivered by the carrier
🔄 RETURNS & REFUNDS POLICY
Due to the personal and hygienic nature of our handcrafted fragrance and body products,
all sales are final.
-
We do not offer:
-
Refunds
-
Exchanges
-
Store credit
This policy applies to:
-
Fragrance sprays
-
Oils
-
Lotions
-
Duo and Trio Sets
📦 DAMAGED OR INCORRECT ORDERS
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:
-
Your order number
-
Clear photos of the issue
We will review the claim and resolve it accordingly.